User Stories

User Story: Donor/Company Employee

As an employee eligible for corporate gift matching,

I want to submit my match request directly on the donation confirmation screen,

So that I can increase my donation’s impact without navigating redirects or completing manual forms with donation requrements.

• Preconditions:
  • The donor works for an employer that uses a CSR vendor integrated with Double the Donation.
  • The donation occurs on a nonprofit donation form integrated with Double the Donation.
• Acceptance Criteria:
  • Given a donor has completed a gift on a Double the Donation-enabled donation page,
  • When they confirm their eligible employer on the confirmation screen,
  • Then they can opt-in for a matching gift request submitted via API,
  • And an on-screen confirmation displays without redirecting the user away from the site.

User Story: Corporate CSR Employee

As a corporate director of philanthropy,

I want our matching gift program to support frictionless auto-submission and track resulting activity,

So that employee participation rates increase and justify our ongoing program budget and resources.

• Preconditions:
  • The company maintains an active corporate giving / matching gift program.
  • Auto-submission integration is enabled between the company's CSR platform and Double the Donation.
• Acceptance Criteria:
  • Given the company has enabled matching gift auto-submission,
  • When eligible employees make donations on participating nonprofit websites,
  • Then matches are routed directly into the company’s match-approval queue,
  • And reporting reflects completed auto-submissions to measure program adoption and ROI over time.